In line with our focus on both emotional and physical wellbeing for pets, we introduced our Pet Calm Policy. We respectfully ask our clients to make alternative arrangements for children when you are bringing pets to the practice. This will allow you to give your undivided attention to your pet during the examination, ensuring the visit will be more productive and also less stressful for you and your pet.

This has been evidenced by research conducted by Kendal Shepherd who is a Veterinary Behaviourist. She suggested that a key factor in pets being happier during their vet visits was due to there being fewer people in consultations and the environment being quieter.

Reference: Kendal Shepherd research: https://www.vettimes.co.uk/article/owner-absent-examinations/